Blue Dealer Solutions for Automotive Dealers
 
 
   
 

TBDC: Telephone Business Development Center

Why use the TBDC

Why spend thousands of dollars on advertising to have your incoming sales calls not handled properly?

Does your dealership employ call tracking software such as who's calling?  Then you already know that your sales staffs do a miserable job of turning inbound telephone inquiries into appointments and floor traffic.  How come your sales staff cannot generate more traffic from incoming sales calls?

  • It is a fact that a large percentage of all incoming telephone leads will not be answered quickly, as your staff is either waiting for someone else to pick up the call, or busy with a client in front of them.
  • Once the sales staff is forced to take a call when they are already busy they tend to ignore, not qualify the lead, or book an appointment - wasting advertising dollars.

Features of the TBDC

Our trained professionals turn incoming calls into qualified leads, and appointments.  These qualified leads are sent to your Sales, and Management Staff.  

Monthly Tracking and reporting sent to your dealership.  Track conversion and closing ratios.

Benefits of the TBDC

  • Increase sales through providing ultra-fast responses to incoming telephone inquiries.
  • Our Call Centers employ automotive trained personnel.
  • Allow your Sales Staff to concentrate on Increasing Floor Sales rather than answering sales calls.
  • Special Campaign (Click for a Call) incoming internet inquiries answered by us
  • Proven Sales Accelerator
  • You choose when the inbound calls are to be answered by our BDC PROS Staff either by time of day, specific Campaign toll-free number or as you wish
  • Increase YOUR Market Share & Dealership Profits
  • Spend less on advertising – With the focus on quality and a proper lead qualification, you will find that less advertising will be required to maintain positive growth.
 

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